| WORK EXPERIENCE |
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| Nebraska
Book Company, Lincoln, NE |
May 2002 - Present |
| Manager of Information
Systems (Specialty
Books Inc.) |
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Administered the network operations for Specialty Books,
Inc., a division of the Nebraska Book Company.
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Designed and maintained the physical network that serves
over eighty employees on site.
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Managed the IT Department that consisted of one other
employee. I gave interviews and evaluated resumes during
the hiring process.
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Managed over sixty windows workstations running Windows
98, four NT servers and two Windows 2000 servers. The
Windows 98 computers were used by staff to allow them
access to the various services needed including; Web
services, Email, Microsoft Office Suite and to access
our proprietary PRISM system. The NT and Windows 2000
servers were used by the shipping department to run
UPS and FedEX shipping software.
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Installed operating systems including; Windows 98,
Windows NT, Windows 2000 Advanced Server, Redhat linux,
Debian linux, Gentoo Linux and AIX Unix.
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Developed network and computer policies to ensure that
equipment is running optimally which in turn increased
productivity by reducing problems.
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Troubleshot, installed, and replaced various hardware
components for all the comptuers on site and other office
equipment.
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Set up and maintained all networking hardware including;
Cisco 1700 series router, Cisco PIX VPN switch, Lynksys
100baseT switches.
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Administered five Linux servers and two IBM RS/6000 servers running AIX Unix.
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Set up daily scheduled scripts to check for security
updates and automatically install them on all the Linux
computers. Kept in touch with news regarding security
issues with all of the on site operating systems and
implemented security updates where needed.
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Examined logs to look for malicious users and processes.
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Organized the purchasing of all technical equipment.
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Met with managers weekly to discuss each department,
including IT purchases, project completion times and
general IT consulting.
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Set up a network management station that monitored
processes of all servers and logs including; email activity,
firewall activity, cpu usage, disk usage, net usage,
memory usage, file server usage, print usage, dns operation,
and more.
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Set up all the linux servers which provide services
including; imap mail server, iptables packet filtering,
bind for domain name resolution, apache for web services,
mysql for database development, samba for domain control,
snort for network intrusion monitoring, NAT for ip masquerading,
postfix for smtp services, spamassasin for spam filtering,
amavis for email and file server virus protection, mailman
for mailling lists, ldap to provide a shared contacts
database, web interface to the mail service, and more.
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Maintained documentation for all the services installed
and kept a library of reference material.
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Worked with scripting languages such as Perl, PHP and
Bash to automate system and network tasks.
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Managed and maintained the Nebraska Book Company's
proprietary Unix based Inventory Control System and
Accounting System called PRISM. This system provide
departments the ability to place phone orders manually
and to manage inventory databases for each account.
PRISM also processes all the accounting information
needed to run a large company.
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Set up and maintained sixty individually customized
internet store fronts for our clients. Each client has
at least one store front that allows students to order
all their books for their current courses 24 hours a
day.
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Handled the installation of the Interchange system.
Interchange is a very powerful internet commerce solution
that is open source and free. Interchange has been customized
to interface with our PRISM system to streamline the
order process.
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| Appalachian
Center for Economic Networks, Athens, OH |
Dec. 1999 - September 2001 |
| South Eastern
Ohio Regional Freenet (SEORF) (User Administrator) |
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Worked with the network
administrator of Ohio University in maintaining the accounts
database for the Unix based SEORF project. This involved
maintaining an SQL database with user information that
was used to generate trend reports and keeping a database
with a Perl web based API. Logging all customer calls
and their solutions helped us work with users to troubleshoot
computer problems related to using SEORF. |
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| Community Technology
Center (CTC) (Coordinator) |
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Coordinated operations
of ACEnet's public computer lab. Instructed students in
various areas of computer usage; including Microsoft Office
applications, using the internet, Windows, Linux, and
computer hardware. Wrote press releases for local newspapers
outlining developments in ACEnet's CTC. |
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| Linux Systems Administration |
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Administered Linux
and Windows NT servers running various services including;
sendmail, dns, apache, ldap, sql, samba and NT file servers,
firewall and user security. Installed and configured Linux
and Windows pcs for staff and tenants. |
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